Fees

We’re a private billing clinic

In order to maintain a high quality of care and service, full payment of your consultation is required on the day you see us.

However, at times your fees may be reduced. This depends on the kind of consultation and is at the discretion of the doctor treating you.

Fees for general consultations

General consultations are carried out on weekdays from 8am to 8pm, and on Saturday from 8am to 1pm.

Private patients (effective 1 July 2021)

Consult typeConsult lengthPrivate feeMedicare rebateOut-of-pocket cost (gap)
TelehealthLess than 6 mins$42$17.90$24.10
Telehealth6-20 mins$75$39.10$35.90
B – Standard5-20 mins$90$39.10$50.90
C – Long20-40 mins$140$75.75$64.25
D – Prolonged40+ mins$175$111.50$63.50

Note that the consult type (B, C, D) charged relates to the actual time taken during the consultation rather than the length of appointment booked. WorkCover and TAC consultations will only be billed to the insurer once a claim number has been received (more information below).

Health care card (HCC) holders and pensioners (effective 24 June 2021)

Consult typePayment required
Telehealth (less than 6 mins)$28 (you'll receive a $17.90 rebate)
Telehealth (6+ mins)$50 (you'll receive a $39.10 rebate)
In-clinic$16

Fees for after-hours consultations

After-hours consultations are carried out on weekdays after 8pm, Saturday after 1pm, and Sunday.

Private patients (effective 1 July 2021)

Consult typeConsult lengthPrivate feeMedicare rebateOut-of-pocket cost (gap)
TelehealthLess than 6 mins$42$17.90$24.10
Telehealth6-20 mins$75$39.10$35.90
B - Standard5-20 mins$107$51.00$56.00
C - Long20-40 mins$155$87.40$67.60

Health care card (HCC) holders and pensioners (effective 24 June 2021)

Consult typePayment required
Telehealth (less than 6 mins)$28 (you'll receive a $17.90 rebate)
Telehealth (6+ mins)$50 (you'll receive a $39.10 rebate)
In-clinic$72 (you'll receive a $51.00 rebate)

How to claim your rebate

We can process your Medicare rebate when you pay on the day.

This means the rebate will be paid directly into your account within two working days (often on the same day) if you’ve registered your bank account details with Medicare.

Pensioners and HCC holders can return their Medicare cheque to us when it’s received.

Telehealth

You can request an over-the-phone consultation, known as telehealth, by calling us. Your doctor will assess if your healthcare needs can be managed at home or if you need to come in to the clinic.

You can only book a telehealth appointment by calling us, i.e. you cannot book online.

Recent government changes to telehealth

We can only offer a telehealth consultation with a Medicare rebate per our fee schedule above, if you’ve had a face-to-face consult at our clinic within the last year.

This rule does not apply to:

  • Infants under 12 months old
  • Homeless people
  • People who:
    • live in a COVID-19 impacted area
    • currently have COVID-19 or are in quarantine, or
    • are self-isolating as a contact of someone who may have COVID-19.

If you don’t fit the criteria, private non-refundable fees will apply. This means there is no Medicare rebate.

Got more questions about telehealth?

Please read the frequently asked questions about telehealth or call us.

Review appointments

A review appointment is a simple follow-up to check on the progress of a previous problem. It’s generally carried out within two weeks of the original appointment.

Review appointments are charged at a discounted rate for all patients.

Minor procedures

Minor procedures include services such as Implanon insertion and removal, suturing of lacerations, plastering fractures, removal of a foreign body and drainage of abscesses.

The out-of-pocket cost for each of these services is around $50 for private patients.

Pensioners and HCC holders will be bulk billed for the procedure but will be charged an out-of-pocket cost of $30 to cover consumables.

Skin excisions

An upfront fee is charged at the time of the removal of the lesion. This will usually be between $140-$250 and is dependent on the site and size of the lesion being removed as well as the doctor performing the excision.

Pensioners and HCC holders will also have an out-of-pocket cost. This cost will be discussed prior to doing the procedure. The remainder of the cost is billed directly to Medicare when the results of the biopsy are known.

Dressings

Dressing materials are not covered by Medicare and incur a separate charge on the day, unless included in an excision or minor procedure.

  • Simple dressing – $10
  • Complex dressing – $18

General practice management plans (GPMP) and team care arrangements

Private patients may be charged an out-of-pocket cost of $50 for the preparation of a GPMP and arrangement of appropriate referrals (team care arrangements).

Pensioners and HCC holders will be bulk billed for these services. Reviews of a GPMP will also be bulk billed for all patients.

Mental health care plans and treatment consultations

Private patients may be charged up to $50 out-of-pocket cost for preparation of a mental health care plan.

Review of mental health care plans and mental health treatment consultations will usually have a small out-of-pocket cost too.

Shared care antenatal consultations

Several doctors at PVH Medical offer shared antenatal care in association with a number of public obstetric hospitals.

Pensioners and HCC holders will be bulk billed for pregnancy care.

Private patients who have elected to do shared antenatal care will usually be privately billed until 28 weeks and then bulk billed for the remainder of their visits as well as for their 6-week postnatal visit.

The typical out-of-pocket cost for a standard pregnancy under the shared-care model is less than $200 in total.

Fees for TAC and WorkCover patients

Consultations for Transport Accident Commission (TAC) patients are billed at the rate determined for the TAC for traffic accident injuries and conditions. All consultations require full payment on the day by the patient.

We will only bill the TAC directly if:

  • TAC has accepted full liability
  • you provide us with your TAC claim number, and
  • all excess payments have been met by you.

Consultations for WorkCover patients are billed at the rate determined for the Victorian WorkCover Authority for work-related injuries and conditions. All consultations require full payment on the day by the patient.

We will only bill the Victorian WorkCover Authority or relevant insurer directly if:

  • Victorian WorkCover Authority or insurance has accepted liability, and
  • you provide us with your WorkCover claim number.

Any questions about billing?

Fees can be discussed confidentially with your Pascoe Vale doctor and allowances can be made for individual circumstances.

Please ask your doctor if you have any questions about billing.

If you have a respiratory illness (sore throat, runny nose, cough, flu-like symptoms), you must call us to make a booking - please don't book online.